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ForgetMe scans over 100 data broker websites to discover profiles selling your personal information profile. When it discovers a profile of you, ForgetMe works 24/7 to remove your information from these data broker websites so that it can’t continue to be sold and distributed. However, because data brokers create profiles automatically from publicly available information, they often simply create a new profile on you. So, ForgetMe will watch for your profile to reappear and request removal as many times as necessary until the people search site stops reposting it. Without a service like ForgetMe, you would need to go to over 100 data broker websites every month to search for your profile, then go through the confusing process of asking the data broker website to remove your information.

If IDX monitoring finds that your personal information has been exposed in a data breach, you’ll receive an alert through your mobile app or email report. Log into your IDX account and click on the alert in your member dashboard. (You’ll find instructions here.) In the report will be recommendations on how to protect yourself from identity theft and fraud. First, follow the recommendations, for example, changing passwords on any accounts affected by the breach and being on alert for suspicious emails or signs that your accounts have been taken over. If you have additional questions or think you may already be a victim of identity theft, you can always click the help button on your dashboard and request assistance from the IDX Identity Recovery team.

Yes. As the leading privacy and identity protection service provider, we take the security of your personal information seriously. We protect your data using state-of-the-art cybersecurity. Your information is protected by secure SSL encryption during transfers and it is hashed and encrypted when stored. Designed for the rigorous standards of Fortune 500 companies and the highest levels of government, we are one of the few companies in the U.S. to meet NIST SP 800-53 Rev 4 standards and SOC2 compliance. You can read more about our data protection here.

No, we never sell our customers’ data. Unlike some companies, we're in the business of protecting your data — not making money from it. So you can trust us to keep your personal data private and secure.